Crisis Management

Dealing with an institutional crisis

When calamity strikes, despite excellence in diligence and attention to detail, what do you do? Dan Cohen, chief medical officer for Datix, offers his advice.

Being prepared for Ebola

How does a large physician group prepare for a crisis such as Ebola? Tatum K O'Sullivan gives a personal account of the experience that helped her continue to develop and grow as a risk manager.

Playing it safe

How does a healthcare organization pursuing high reliability respond to a sentinel event? Mark Chassin, president and CEO of The Joint Commission, shared his insights with HRMR.

Healthcare employees are growing more critical of top management post-reform, but there are opportunities for improvement, says Patrick Kulesa, global director of employee survey research at Willis Towers Watson.

Beyond buying insurance

Taking a holistic, business-focused approach to enterprise risk management can reap dividends, writes Frank Strenk, senior vice president Risk Management Services for Lockton.

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