Lockton, the world’s largest privately held insurance broker, has made several key appointments in recent weeks. The company expanded its healthcare risk management practice with the addition of Jeffrey Smith as senior vice president, healthcare leader, based in Lockton’s Atlanta office.
Litigation can eat up time and money, so it’s no surprise that arbitration is an attractive option for some healthcare providers and their patients. HRMR reports.
Does the drive to lower costs put patients at risk—or could it be the key to improved safety and quality? HRMR heard the view of Michael Walsh, senior vice president for finance at Pennsylvania-based Abington Health.
Compassion, empathy and sympathy are all vital when dealing with complaints from patients. Dr Daniel Cohen, international medical director for patient safety and risk management software specialist Datix, outlines how the rules of a Just Culture can help.
Prescription drug abuse is an epidemic with medical professional risks. Michelle Foster Earle, president of OmniSure Consulting Group, gives a personal perspective and outlines strategies for curbing the problem.
Workplace violence is especially prevalent in healthcare. Lori Severson, vice president and healthcare loss control consultant at Lockton, offers some strategies for reducing risk and managing the cost of liability.