Anthem hires chief of Illinois healthcare and family services


Anthem hires chief of Illinois healthcare and family services

istock/ gradyreese

Health insurer Anthem has appointed Felicia Norwood as executive vice president and president, government business division.

Norwood has more than 25 years of healthcare operations, policy and strategy experience. Most recently, she served as the director of Illinois’ Department of Healthcare and Family Services, leading a $22 billion agency with responsibility for serving the state’s 3.2 million Medicaid beneficiaries and 500,000 families receiving child support services.

Prior to that, Norwood spent nearly 20 years at Aetna, where she served in a number of leadership roles including president, Mid-America region; CEO, president and chief operating officer of Aetna’s population health management subsidiary ActiveHealth Management; head of Aetna Medicaid; national head of Aetna’s small group and individual market segments; and president, Aetna Government Health Plans.

In her new role at Anthem, Norwood will be responsible for the company’s Medicaid, Medicare and Federal Government Solutions businesses. She will also serve as member of the company’s executive leadership team and report directly to Gail Boudreaux, president and chief executive officer, Anthem.

“Felicia is a proven leader with extensive experience in both the healthcare industry and government,” Boudreaux commented. “She shares Anthem’s vision of creating a better healthcare experience for our consumers and all Americans. Her deep understanding of our business and the unique needs of our consumers will be of tremendous benefit as we work to continue to lead our industry by developing strategic partnerships and innovative integrated clinical care solutions across our Government business that will improve quality of care and drive better health outcomes.”

Anthem, Hires, Chief, Illinois, Healthcare, Family, Services, Felicia Norwood, US