Navigant hires team from Goonan Performance Strategies


Professional services firm Navigant has added Dr Kate Goonan and several experienced healthcare performance experts to its team.

The experts join Navigant from Goonan Performance Strategies, a firm that provides leadership coaching and change management consulting with a specific expertise in the Baldrige framework for the healthcare industry.

Dr Goonan joins the Navigant healthcare practice as managing director and brings with her a team of Baldrige, Lean Six Sigma and performance excellence specialists. Together, they developed the Baldrige as a Blueprint methodology to introduce provider clients to the practices of role-model organizations and assist them in identifying, sequencing, and addressing high-leverage change opportunities.

Past clients include Henry Ford Health System, Southcentral Foundation, Poudre Valley Health System and Texas Health Resources.

Navigant said these professionals add depth of knowledge and new capabilities to Navigant’s healthcare performance improvement practice which provides leadership and cultural transformation expertise to healthcare provider senior executives as they lead their organizations in the face of significant industry change.

“We are committed to helping our clients sustainably solve their performance issues,” said David Zito, managing director and Navigant healthcare segment leader. “It’s not about a one-time cost reduction. The pressure on performance is inevitable in the healthcare industry, and we are investing in the suite of methodologies to ensure long-lasting performance excellence.”

Dr Goonan has more than 25 years of experience helping senior healthcare leaders achieve organizational performance excellence, from turnaround to performance excellence measured by the Baldrige Criteria for Performance Excellence. Most recently, she served as CEO of Goonan Performance Strategies.

"I am thrilled to join a firm that shares my passion for making a difference in healthcare. I look forward to working with Navigant’s talented team of experts to design, launch, and lead sustainable organizational transformation,” said Dr. Goonan. 

Navigant, Dr Kate Goonan, David Zito, US