New solution offers analytics-based approach to care


Healthcare services and information technology company McKesson has launched a new care management workflow and documentation solution.

The solution, McKesson Care Manager, is specifically designed for the provider environment to help affect patient behavior and improve clinical and financial outcomes.

McKesson Care Manager provides a holistic view of the patient, using an evidence-based clinical assessment that incorporates multiple conditions and social factors to help accurately assess patients’ care gaps and barriers to accessing care. 

The result is an integrated care plan, informed by clinical, financial and quality data, that includes goals, interventions and education tailored to meet the patient’s needs. That information helps care managers identify and proactively manage patients who would benefit most from targeted programs.

St. Vincent’s Health Partners (SVHP) served as the beta partner for McKesson Care Manager. 

SVHP is a URAC-certified, physician health organization with nearly 400 local primary care and specialist physicians in over 50 practices. Its member hospital is St. Vincent’s Medical Center in Bridgeport.

SVHP adopted a hybrid model comprising a centralized infrastructure that also supports a care management presence in the physician’s office.

“We at St. Vincent’s Health Partners take pride in supporting our providers with the transition to value-based care,” said Dr. Michael Hunt, CMO/CMIO, St. Vincent’s Health Partners. “We use McKesson’s Population Manager, McKesson Risk Manager and now McKesson Care Manager so we can manage and measure patient care at the time of service, during transitions in care, and between each encounter in the context of a patient-centric care model.”

“McKesson Care Manager helps us identify and manage patients needing high levels of care and intervention. Our care teams are able to stay connected to their patients and actively influence them to close care gaps and improve outcomes,” added Hunt. 

“The success we achieve reflects directly on the health of the community we serve. We’ve seen the cost of care decrease substantially while improving the patient’s quality of life when we aggressively manage the patient’s care using a unified care plan.”

McKesson, US, St. Vincent’s Health Partners